Contract Performance Analytics

Contract Performance Analytics

Contract Performance Analytics

An analytic dashboard that helps Big Pharma discover insights into their contracts with Payers/PBM

An analytic dashboard that helps Big Pharma discover insights into their contracts with Payers/PBM

An analytic dashboard that helps Big Pharma discover insights into their contracts with Payers/PBM

My Role

I was brought into the project right after discovery, so I was responsible for the UX of the dashboard. This was the first formal Dashboard of Kalderos Product Ecosystem so I was also responsible for designing all the elements of a data visualization system from colors, components and best practices. I also helped build the data visualization design system for this effort.

Background

Drug manufacturers enter into agreements with PBMs (Pharmacy Benefit Managers AKA The bad guys) which are called Contracts. Why? So PBMs can influence your insurance companies to add their drug to a formulary so it can reach more people. More access to people=More profit for Drug Manufacturers. These contracts stipulate that for every sale of a Manufacturers drug, a rebate be paid to the PBMs. This meant

But the Manufacturers also pay a large sum of money to the Government (the other bad guys) through regulated discount programs like 340B, Medicaid, Medicare. All these rebates, which often overlap with each other makes a company like Abbvie be less profitable.

Kalderos’s proprietary system identifies claims that contribute to these duplicate rebates and flags them to the Drug Manufacturers. This helps them monitor their rebates and keep their rebate costs low.

Drug manufacturers enter into agreements with PBMs (Pharmacy Benefit Managers AKA The bad guys) which are called Contracts. Why? So PBMs can influence your insurance companies to add their drug to a formulary so it can reach more people. More access to people=More profit for Drug Manufacturers. These contracts stipulate that for every sale of a Manufacturers drug, a rebate be paid to the PBMs. This meant

But the Manufacturers also pay a large sum of money to the Government (the other bad guys) through regulated discount programs like 340B, Medicaid, Medicare. All these rebates, which often overlap with each other makes a company like Abbvie be less profitable.

Kalderos’s proprietary system identifies claims that contribute to these duplicate rebates and flags them to the Drug Manufacturers. This helps them monitor their rebates and keep their rebate costs low.

Drug manufacturers enter into agreements with PBMs (Pharmacy Benefit Managers AKA The bad guys) which are called Contracts. Why? So PBMs can influence your insurance companies to add their drug to a formulary so it can reach more people. More access to people=More profit for Drug Manufacturers. These contracts stipulate that for every sale of a Manufacturers drug, a rebate be paid to the PBMs. This meant

But the Manufacturers also pay a large sum of money to the Government (the other bad guys) through regulated discount programs like 340B, Medicaid, Medicare. All these rebates, which often overlap with each other makes a company like Abbvie be less profitable.

Kalderos’s proprietary system identifies claims that contribute to these duplicate rebates and flags them to the Drug Manufacturers. This helps them monitor their rebates and keep their rebate costs low.

Drug manufacturers enter into agreements with PBMs (Pharmacy Benefit Managers AKA The bad guys) which are called Contracts. Why? So PBMs can influence your insurance companies to add their drug to a formulary so it can reach more people. More access to people=More profit for Drug Manufacturers. These contracts stipulate that for every sale of a Manufacturers drug, a rebate be paid to the PBMs. This meant

But the Manufacturers also pay a large sum of money to the Government (the other bad guys) through regulated discount programs like 340B, Medicaid, Medicare. All these rebates, which often overlap with each other makes a company like Abbvie be less profitable.

Kalderos’s proprietary system identifies claims that contribute to these duplicate rebates and flags them to the Drug Manufacturers. This helps them monitor their rebates and keep their rebate costs low.

Problem

Although Kalderos surfaces this information through the current product, it is highly detailed and fragmented. This lead to our CS teams scrambling to collect this disparate data from various sections of the product ecosystem and generate static reports for our Manufacture Customers. This process was very reactive.

Kalderos’ current tool provides data that is detailed and disparate; proving ineffective to monitor all contracts at once.

Solution

We built data visualization tool leveraging the data we already have in our tool and looking at it in ways that can provide actionable insights. This helps all our smaller manufacturers analyze and find trends in a contract quickly. Armed with data our Manufacturers can help themselves reduce rebates on their contracts, thereby increasing their profit margins.

An Analytical dashboard that helps our users view already existing data in an aggregated format moving from a 'Reactive' to 'Proactive' approach

Solution Spotlight

  • Dashboard Upper fold

  • Dashboard Lower fold

  • Data visualization Design system

Impact

We had major setbacks during the launch of this product. This lead to it not being properly socialized amongst the customers leading to less than desired usage. Nonetheless, we were able to learn from our failed hypothesis and pivot to a new feature called “Proportionality” which is soon be launched.

But on the flipside, we were able to onboard 1 new Customer using Contract performance Analytics as a value prop.


Get in touch

Whether you have a question, a project idea, or just want to say hello, drop a line or lets connect on socials

Get in touch

Whether you have a question, a project idea, or just want to say hello, drop a line or lets connect on socials

Get in touch

Whether you have a question, a project idea, or just want to say hello, drop a line or lets connect on socials